State Farm® Insurance Agent Nancy Baca
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
GX-13 Gozer
November 18, 2025
"Very Helpful & informative. Professional in every way answered every and any questions. Everything was completed smoothly."
"We appreciate your positive feedback. It is important to us to provide the best customer service that we can. Nancy Baca "
Nicholas Tietsort
November 17, 2025
"I am continually impressed by this agency. I receive regular communications through email and text, as most would, but I also get personalized service and phone calls. Unlike other insurance providers I’ve had, Nancy and her team makes sure to keep me updated on my policies and how to get the most from insurance. I have used them for my small business, home, life and auto coverage. I would highly recommend you call them if you are looking to have a conversation about insurance with caring and knowledgeable team."
"Nick, you and your family are valued customers. You take the time to understand how we can help protect you, your family and your assets from the unexpected. Thank you for trusting us with your insurance needs and the heartfelt review. Nancy Baca "
Griffin Anderson
November 11, 2025
"When I purchased my first vehicle a year ago, I decided to go with the Nancy Baca State Farm Agency. As a local business owner myself, I appreciated their service to the community and how much they gave back. That is why I originally placed my business with them. Over the past year, I have been thoroughly impressed with their detail, communication, and hard work. I also recently purchased my first home, and I was able to save money by having both auto and home coverage through their agency. If I ever have a question, I get a quick response. I want to thank Nancy and her office manager, Elizabeth Hoover, for all that they do for me, the rest of their clients, and this community. We are lucky to have them working their magic in Centralia!"
"Griffin, thank you so much for the testimonial review! We strive to provide excellent customer service in everything we do. Whether it is onboarding a new customer or filing a claim. We want everyone to know we appreciate the opportunity to take care of their insurance needs from auto to life insurance. We are here for you! Nancy Baca"
Brody Abrahamson
October 21, 2025
"Went in to go over our insurance w/Elizabeth and she was awesome as we walked through everything! Thank You Elizabeth!"
"I appreciate your kind words about Elizabeth. She loves helping people with their insurance needs. She is a gem for sure! "
amy Mitchell
October 14, 2025
"Very friendly and helpful!"
"Amy we are thankful for your continued support. We appreciate you very much. Nancy Baca "
Jessica Sherrow
August 14, 2025
"Nancy Baca and her staff always work quickly to assist with any insurance needs. Their kind and knowledgeable service have kept me a loyal customer for nearly twenty years."
"Jessica we appreciate you and your family! Thank you for the kind words it means a lot to us. "
Tiara Coleman
July 3, 2025
"GREAT place to do Business! Everyone is always kind, helpful and professional to speak and work with. I wouldn’t take my Insurance Business anywhere else! Nancy and her Team are AWESOME!"
"Tiara, Thank you! That means a lot to me. We appreciate you and your family participating in our community events, taking time to review your policies, and reaching out to us when you have questions or concerns about your insurance needs. You are pretty Awesome too! Nancy Baca "
Brenda
July 1, 2025
"Very nice, and very helpful."
"Thank you Brenda! "
Fred Erickson
June 30, 2025
"Nancy Baca has always been extremely helpful as she helps me find the most appropriate insurance for my needs."
"Fred, it takes a team! I am very thankful for the team of insurance professionals I have on staff. Thank you for the kind words. Nancy Baca"
Andrea Owens
June 29, 2025
"State Farm was extremely helpful with the total loss of our car. They were kind and considerate and called us several times to follow up about our claim, and how my husband was doing after spending time in the hospital after the wreck. I was pleasantly surprised at the support State Farm showed us! 😊 I am thankful we have State Farm as our insurance company!"
"Andrea car accidents can be such a traumatic experience. We strive to give the best care possible. We are so glad you see the value in having a local agent. We appreciate you and your family trusting us with your insurance needs. Nancy Baca"
Stony Sullivan
June 17, 2025
"Nancy, Elizabeth and the office personnel for this agency are knowledgeable and great to work with. The office manager, Elizabeth, helped me get the best coverage to meet my needs in addition to saving me some money. I’ve been with State Farm for 60 years. Thanks"
"Stony you are a valued customer! State Farm just celebrated 103 year Anniversary. Thank you for being a loyal customer for 60 years. Our office strives to provide great customer service. Elizabeth is a leading example of that! We appreciate you! Nancy Baca"
Jennifer Stumpp
June 11, 2025
"I am in the process of selling my house and found out that my roof had hail damage. I was distraught. Stacy and Elizabeth were amazing. They helped me calm down and get the claim started. Elizabeth stayed on the phone with me the whole time. I am very grateful for the State Farm team. Thank you for making it less stressful."
"Thank you Jennifer we love 5 stars!!!!! Jennifer claims can be overwhelming. We want to be here for you whether it is an auto, home or life insurance claim. Elizabeth and Stacey are very compassionate individuals and I am blessed to have them on my team. Thank you for trusting us with your insurance needs. Nancy Baca "
Carmen Puryear
June 10, 2025
"I don’t even live in Centralia but have stuck with this office for years because of the service!"
"Stuck like glue, Carmen! We appreciate you so much. "
Jami Davidson
May 28, 2025
"Well knowledgeable, and works with you to get the insurance you need."
"Thank you for the kind words and review Jami! We take pride in having conversations with our customers to get the appropriate insurance for your needs. "
meredith cockrell
May 19, 2025
"Nancy was very quick to respond to our needs and had all the needed information right away."
"So glad you are pleased with our service Meredith. Thank you for the review! We appreciate you. "
Samuel Oller
May 9, 2025
"Very fast and helpful! Always a pleasure dealing with Elizabeth but all the ladies there are awesome!"
"Sam, you are so sweet- Thank you! "
Wendy Auck
May 5, 2025
"When I recently decided to purchase a new to me car, I thought it was a good time to look around and compare rates on home and auto coverage. Stacy at State Farm - Nancy Baca was quick to respond, answered my plethora of questions and never made me feel rushed. It was important to me to find the right fit, with a company who would answer the phone when I called or I could walk in their office and get assistance. Cost of coverage was also important to me, and they were able to come in extremely affordable and actually saved me money on my home owner's coverage! Highly recommend the team at State Farm - Nancy Baca!"
"Wendy, you made our day! Thank you. Stacey is very passionate about helping others. We look forward to working with you and taking care of your insurance needs. Nancy Baca "
Jackson Burks
March 17, 2025
"Very helpful and professional"
"Thank you Jackson! We appreciate you too. "
CARRIE DURANT
February 27, 2025
"I appreciate Nancy going over our policies and talking to me about changes we want made. It was a good conversation!"
"You are welcome! Always a pleasure to talk with you about your insurance needs. "
An Mc
February 25, 2025
"Nancy and her entire staff, have always gone above and beyond to check on customers in hard times and bad. We will always be glad to recommend this office for ALL your insurance needs - a Great part of the community."
"Thank you so much for your kind words! We truly appreciate your trust and are honored to be a part of this wonderful community. It’s always our priority to go above and beyond for our customers, especially during tough times. Your recommendation means the world to us. If you ever need anything, we’re always here to help! -Nancy"
Nick O
February 21, 2025
"I like working with Elizabeth at Nancy Baca State Farm. She is friendly, answers all my questions, and helps make sure we have what we need for insurance."
"Thank you for the great review, Nick! We’re so happy to hear that Elizabeth has been able to assist you with your insurance needs and that she’s been friendly and helpful. We truly appreciate your feedback and are always here to help whenever you need us! -Nancy"
Jessi Jackson
February 14, 2025
"Chrystal was very informative and helpful. She is a nice lady to talk to when you need some help."
"Thank you Jessi! We are so glad you had a pleasant experience with Crystal. We appreciate your business. Nancy "
Andrea Winingar
February 13, 2025
"We loved meeting with Stacy and Nancy today! We learned alot about coverage and what worked for us. EVERY question was answered EVERY concern was answered and we loved the price difference from our previous company was great! The welcoming atmosphere was amazing! Every aspect of our policy's was gone thru with a fine tooth comb. I couldn't be more happier with the interaction! Thank you guys for all your support!"
"You are more than welcome! We love to educate and help people with their insurance needs. Thank you for choosing us to protect you and your family. Nancy"
Denise Hill
January 31, 2025
"Nancy and Elizabeth are always friendly and helpful. I have been with State Farm for a long time and never worried about service."
"Denise I hope you can see me in the office doing the wave! We appreciate you and Justin very much. Your trust and confidence in us means so much. Thank you! Nancy"
Jeff Sexton
January 24, 2025
"Crystal Mengel did very well with every aspect of my transition from another insurance company. Very polite and knowledgeable.Thank You Crystal!"
"Thank you for the great feedback, Jeff! We’re so glad to hear that Crystal made your transition smooth and that you had a positive experience. We’ll be sure to pass along your kind words to her. If you ever need anything in the future, don’t hesitate to reach out. – Nancy"